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FAQ

What law regulates personal data protection in Morocco?

The regulatory framework for personal data protection in Morocco is Law no. 09-08 on the protection of individuals with regard to the processing of personal data.

 

Can I use my right of access to my personal data?

Yes, you can access your personal data by contacting the body, entity or person that holds it.

In the event of refusal, you may submit a complaint to the CNDP.

Can I request rectification of my personal data?

Yes, you can rectify your personal data by contacting the body, entity or person that holds it.

In the event of refusal, you may submit a complaint to the CNDP.

Can I object to the processing of my personal data?

Yes, the right to object is the right of any data subject who can prove his or her identity to object to the use of his or her personal data, provided there are valid reasons for doing so.

Is it possible to use my personal data without my consent or without my knowledge?

At the time of collection of information, in accordance with the provisions of law no. 09-08, the data subject must be informed, among other things, of the identity of the data controller and the purposes for which the data is collected.

How can I submit a complaint to the CNDP?

You can refer the matter to the CNDP by:

  • Email to one of the following addresses: plainte@cndp.ma / contact@cndp.ma
  • Online form on the website: www.cndp.ma
  • Postal or registered mail
  • Fax: (+212) 537 57 21 41
  • On-site submission to CNDP headquarters: Avenue Al Arz, Secteur 4, M1 Hay Riad - Rabat Maroc
What are the objectives of the koun3labal platform?

The Koun3labal platform aims to:

  • Raise awareness among children, teenagers, parents/guardians and teachers about digital privacy: opportunities, dangers and risks, rights, means of protection and of recourse.
  • Provide a reference portal on the subject: guides, best practices, educational resources, through different types of media and artistic creations: drawings, educational videos, educational games, etc.
  • Involve children and teenagers by contributing to the content: designed by and for children and teenagers: artistic workshops, competitions, digital privacy ambassador spaces...
  • Encourage research and development in this field: teachers, professors, researchers...
  • Provide civil society and all stakeholders with tools to better target and raise awareness among young people in their activities.
What is meant by “personal data”?

This includes information that directly or indirectly identifies a person. Examples include first and last name, postal or e-mail address, phone number, credit card number, vehicle license plate, photograph, fingerprint, DNA, computer IP address, etc.

What are the potential risks associated with digital life for children and teenagers?
  • Influence on social and family relationships and school performance;
  • Cyberbullying (insults, threats, webcam blackmail, etc.);
  • Excessive use of social media and video games;
  • Involuntary spending of money on games;
  • Encouragement to play dangerous games, or to take on perilous challenges;
  • Exposure to shocking images (pornography, violence, dangerous behavior, etc.);
  • Disclosure of personal information and its persistence;
  • Attempted fraud, identity theft and account hacking.

Protection of digital privacy